Press Releases & Media Links

Service Certainty™ Continues To Expand its imageproof™ Product Range  - 13/3/18

Service Certainty™ - Attains ISO: IEC 27001:2013 Security Certification  - 31/10/2017

Service Certainty™ - enhanced imageviewer™ cuts work load and claims costs  - 24/04/2017

Service Certainty™ Ltd - OnSite Launch  - 26/10/2015

Service Certainty™ Ltd - Product Changes Name  - 05/01/2016

Service Certainty™ Ltd - Storm Desmond  - 23/12/2015

Service Certainty™ Ltd brings its award-winning imageproof™ product to the household market  - 22/10/2014

Links in the media  - Various Dates

Service Certainty™ Ltd - Product Changes Name

Release: 05/01/2016

Press Release

For Immediate Release
5th January 2016

New Year - New name - Service Certainty's imageproof® product changes name

After conducting market research, listening to clients and suppliers, Service Certainty have decided to change the name of its existing product imageproof® LCD, to more accurately reflect the flexibility and fast response the product provides. Service Certainty's imageproof® LCD product will be renamed imageproof® Self Service.

Service Certainty's Imageproof® Self Service product compliments it's widely used Pro service providing the perfect triage tool, when a fast and effective response is required.

By simply utilising it's bespoke web platform clients can instantly enable their customers to provide essential digital images and video by sending a dedicated text to a smartphone along with a simple set of instructions that can quickly and easily upload images to the web based server.

imageproof® Self Service provides a quicker claim resolution and a more satisfied and engaged customer and as with all Service Certainty's imageproof® products, it is fully integrated with the market leading estimation software for both Motor and Home. The product requires no additional hardware or software and is based on the latest web based servers. It is provided at low cost making it an easy choice, both financially and operationally.

Service Certainty continue to lead the way in this sector with its set of imageproof® products, by helping to simplifying the claims process and provide fast, effective claims handling tools and products. Service Certainty look forward to bringing further innovations during 2016.

Notes to Editors

  • 1. Service Certainty provides professional imaging solutions for the insurance and body shop sectors and won the Insurance Times Tech Award in 2014

  • 2. Our bespoke web based software platform delivers a complete workflow and logging service to enable our customers to follow each assignment every step of the way, as well as have immediate two way communication directly from the assignment page.

  • 3. Furthermore, we now also provide estimating services and multi-supplier tiered handover to enable insurers and bodyshops to pass jobs between themselves for more rapid decision making and fewer customer touch points.

  • 4. imageproof™ is now used for third party intervention, bodyshop estimating and liability identification. Engineers are able to maximise their time spent on the road by achieving a significant uplift in desktop estimations and authorisations.

  • 5. Service Certainty imageproof™ has established itself as the UK's largest network of professional photographers

  • 6.

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